Frequently Asked Questions

Do you ship to East Malaysia?

Yes we ship to East Malaysia! However the time it will take for your Celluma to arrive is expected to be at the longer end of the estimate delivery time.

How does Celluma work?

Celluma devices use low-level-light therapy or photobiomodulation which is based on Light Emitting Diode (LED) technology. It is the application of light energy to the body for therapeutic benefits.

This promotes a natural photobiochemical reaction similar to the process of plant photosynthesis. The energy delivered by the LEDs has been shown to enhance cellular metabolism, accelerate the repair and replenishment of damaged skin cells, as well as stimulate the production of collagen — the foundation of healthy, smooth skin.

Research has shown that LED light therapy may help smooth skin texture, improve skin firmness and resilience, increase lymphatic system activity, restore skin’s natural cellular activity, and reduce the appearance of fine lines, wrinkles, and superficial hyperpigmentation. The treatment is for all skin types, and is non-ablative, non-invasive, painless, and requires absolutely no downtime.

Patients or clients can return to their normal activity immediately after the treatment.

What wavelengths of light does Celluma use?

Celluma devices emit three specific wavelengths of modulated light controlled by proprietary software algorithms.

Our devices deliver blue (465nm), red (640) and infrared (880) light energy simultaneously to safely treat numerous conditions that single wavelength devices may not be effective on due to the different skin penetration depths associated with differing wavelengths.

For instance, blue light therapy typically is used to target skin conditions closer to the surface such as acne due to the fact blue light can only typically penetrate the skin to the depth of the epidermis.

Red light therapy on the other hand reaches deeper layers of the skin (including the dermis), approximately 5-10mm below the skin surface.

Lastly, infra-red light penetrates up to 25mm below the skin surface, allowing it to reach subcutaneous tissue. This is why infra-red light therapy is utilized in therapeutic applications such as pain management, wound healing, and muscle recovery.

With a Celluma device, you can enjoy all of the benefits associated with each therapy in a single product, which is something we are proud to offer over our competitors!

What about UV? Will Celluma age the skin?

Celluma will not age the skin. Quite the opposite actually due to it's ability to stimulate fibroblasts in the skin to produce collagen.

The reason why Celluma doesn't age the skin is because Celluma emits absolutely no UV light, the culprit linked to skin aging and skin cancer.

What does the warranty cover?

Celluma devices come with a 2-year Manufacturer’s Limited Warranty. For information, please see the full Celluma Warranty Policy.

Who should not use Celluma?

Children under 12 who are still developing or anyone prone to from photosensitivity and seizure should not use Celluma. It is also not recommended for pregnant women to use over their belly or breasts when lactating.

Additionally, Celluma should not be used over a known cancer, or a metastasized, tumor. If you suffer from cancer or if you are recovering from cancer, be sure to consult with your oncologist prior to using light therapy or before making any changes to your care routine.

Please refer to the User Manual for a complete list of contraindications.

Can I wear clothes over the treatment area?

It is highly inadvisable to wear clothes over the area being exposed to light therapy as clothes will block and reflect the vast majority of the light wavelengths, greatly diminishing the effectiveness of low-level light therapy.

How close should Celluma be placed to the treatment area?

Position Celluma as close to your skin as possible, the closer the better. One key advantage to Celluma is its patented flexible design, which allows for close positioning to the skin, and may lead to more effective results.

Will sunscreen/makeup negate the effects of Celluma?

Sunscreen might to a small extent! But it is highly dependent on the ingredients used in the sunscreen.

While sunscreen is mainly designed to block UV from the sun, some ingredients in sunscreen have absorption tails that extend towards the red and near infra-red spectrum of light. This means that they may prevent the full benefit of the Celluma.

To ensure optimal results, removing makeup (which sometimes contains minerals that deflect light) and sunscreen before your Celluma session is advisable.

What are the differences between the lighting modes?

Acne, aches & pain, wrinkles, red light. What do they all mean? For starters all Celluma models use the same top quality medical grade LEDs that emit blue light, red light and infra red light. 

Each of the lights have different wavelengths that penetrate different depths into the skin and stimulate different positive effects. The lighting mode you see on Celluma devices are formulated with the best ratio of light wavelengths for the specific use case. For example the acne setting predominantly uses blue light, causing the development of oxygen radicals that kill p. acnes bacteria without damaging healthy skin. 

The wrinkles mode on the other hand (sometimes labeled as red light mode) uses a higher amount of red light to stimulate fibroblasts in the skin to produce collagen, giving skin a younger and plumper look while reducing the prominence of fine lines.

Do I need to use eye protection when using it on the face?

Celluma LED therapy offers no harmful thermal effect to tissue and no danger to the eyes when the eyes are closed. However, the bright light can be unpleasant.

Therefore goggles aren't necessary but we provide them anyway and encourage their use to make the the light therapy on the face more comfortable.

Are there any harmful side effects to low-level light therapy? Is it safe?

Low-level-light therapy is based on light emitting diode (LED) technology developed for NASA-manned space flight experiments.

Due to the non-invasive and painless nature of treatment, LED devices are considered extremely low risk when used as intended.